Just Offline Games — Support

Quick answers to common questions, plus how to get in touch.

Getting started

1. Open the Just Offline Games App.

My device

• Just Offline Games runs on iPhone and iPad with iOS 15.0 or later.
• All features work offline.

FAQ

Which games are free?

Ludo, Tic-Tac-Toe, Checkers, Solitaire, and Snake. The rest open with the one-time unlock.

How do I restore a purchase?

Settings → Restore purchase, or the Restore button on the unlock sheet. Restoring needs an internet connection because it goes through the App Store. Playing never does.

My family member doesn’t have the unlock.

The family organizer has to turn on Purchase Sharing in Family Sharing. Once it is on, the unlock appears on their device after a restore.

Is there online multiplayer?

No. Pass-and-play on one device, Nearby Play between devices in the same room, and bots. Nearby Play never uses the internet.

How do I hide a game from my child?

Long-press the game on the shelf and choose Hide. Unhide in Settings → Unhide games. Set a parental PIN there so the games stay hidden.

I forgot the parental PIN.

Use the one-time recovery code shown when you set the PIN. Without it, the last resort is the destructive reset described in Settings.

Why does the purchase need internet if the games are offline?

Buying and restoring go through the App Store. Gameplay never touches the network.

Contact

Email justofflinegamessupport@gmail.com.

If you’ve found a bug, please include:

• Your iOS version (Settings → General → About → iOS Version).
• Your device model.
• Which game you were in with what settings.
• A short description of what you expected vs. what happened.

A reply usually goes out within a few days.